Finn AI

Website

https://www.finn.ai

Integrations

Digital Banking, Mobile Banking, Website

Key Features

Conversational Banking, AI Assistant, Personalized Banking

Notes

Conversational AI platform for financial institutions

Overall Rating
3.5
Based on 4 community reviews
★ ★ ★ ☆ ☆

Reviews & Feedback

🤝 Vendor Support Assessment (Community Data)
Pre-Launch
Good

Based on community reviews

During Launch
Good

Based on community reviews

Post-Launch
Fair

Based on community reviews

📝 Contract Experience (Community Data)
Contract Negotiation: Somewhat Flexible

Based on community reviews

👥 Ease of Use (Community Data)
Staff Training Time: 3-5 Days
Member Adoption Rate: Medium (50-80%)

Based on community reviews

📊 Data Sources: Compliance data is from public vendor information. Support, ease of use, and contract ratings are aggregated from verified community reviews. Add your review to help others!

Anonymous CU Professional
4 ★ 2025-09-18
Pros:

Great Canadian banking AI. Bilingual English/French works well. Banking-specific knowledge is strong. Integration with Canadian cores. Personalized recommendations are smart.

Cons:

Limited to Canadian market. Some US features missing. Smaller support team. Implementation took 10 weeks. Analytics could be better.

ROI Notes:

For Canadian CUs, solid choice. Saving $5,800/month.

Anonymous CU Professional
3 ★ 2025-08-03
Pros:

Works for basic needs. Canadian banking expertise. Bilingual capability. Reasonable pricing. Easy enough to implement.

Cons:

Company future uncertain after acquisition. Limited roadmap visibility. Smaller than major players. Some features lag competitors.

ROI Notes:

Does the job but not exceptional. $4,200/month savings.

Anonymous CU Professional
4 ★ 2025-06-03
Pros:

Good solution for Canadian credit unions. French language support is solid. Banking knowledge built-in. Implementation was manageable.

Cons:

Acquisition by Ripple raises questions. Less innovation lately. Support resources seem stretched. Not best for US-only CUs.

ROI Notes:

Meeting basic needs. Saves us about $5,200 monthly.

Anonymous CU Professional
3 ★ 2025-05-04
Pros:

Decent chatbot with banking focus. Conversation quality is acceptable. Mobile integration works. Support team is helpful when available.

Cons:

Being acquired creates uncertainty. Feature development slowed. US market support is limited. Not as advanced as competitors. Future unclear.

ROI Notes:

Basic automation working. About $3,800/month savings.

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