For CUs serving diverse communities: comparing multilingual AI chatbot capabilities.

Tested: Interface.ai, Eltropy, Kasisto, Posh

**Our demographics:** 40% Spanish, 25% Tagalog, 15% Vietnamese, 20% English

**Interface.ai:**
✅ 100+ languages supported
✅ Excellent Spanish (multiple dialects)
❌ Tagalog and Vietnamese were add-ons (extra cost)
❌ Translation quality varied by language

**Eltropy:**
✅ Strong Spanish and Mandarin
✅ Easy language switching mid-conversation
❌ Limited Asian language support
❌ Vietnamese not available

**Kasisto:**
✅ Best translation accuracy we tested
✅ Cultural context understanding impressive
✅ Tagalog support solid
❌ Most expensive option
❌ Longer setup per language

**Posh:**
✅ 30+ languages, decent coverage
✅ Quick to add new languages
❌ Translation occasionally awkward
❌ No Tagalog or Vietnamese

**Our choice:** Going with Kasisto despite higher cost. For member trust, accurate translation is non-negotiable. Poor translation = lost members.

**Budget note:** Plan $5K-$8K per additional language for quality setup and testing.